Shipping Policy

Effective Date:  1/1/2025

At MyTacticalPromos.com, we are committed to providing high-quality products and ensuring customer satisfaction. Please review our Refund and Return Policy below to understand how we handle returns, refunds, and exchanges.

1. Return Eligibility:

  • Items must be unused, in their original packaging, and in the same condition as received.

  • Return requests must be made within 60 days of receiving the item.

  • Certain items, such as perishable goods and custom products, are non-returnable.

2. Refund Process:

  • To initiate a return, please contact our customer support team at:

  • Upon approval, you will be provided with instructions for returning the product.

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5-7 business days to your original payment method.

3. Exchanges:

  • We only replace items if they are defective or damaged upon arrival.

  • If you need to exchange an item, contact our customer support team for assistance.

4. Non-Returnable Items:

  • Sale items, promotional items, and gift cards are non-refundable.

  • Certain health and personal care items may not be eligible for return.

5. Shipping Costs:

  • Customers are responsible for paying shipping costs for returned items.

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Contact Information:

For any questions or concerns related to returns, refunds, or exchanges, please contact our customer support team at: